User profiles for Joe Zhu

Joe Zhu

Professor of Operations Analytics, Worcester Polytechnic Institute
Verified email at wpi.edu
Cited by 36047

Modeling undesirable factors in efficiency evaluation

LM Seiford, J Zhu - European journal of operational research, 2002 - Elsevier
Data envelopment analysis (DEA) measures the relative efficiency of decision making units (DMUs)
with multiple performance factors which are grouped into outputs and inputs. Once …

Profitability and marketability of the top 55 US commercial banks

LM Seiford, J Zhu - Management science, 1999 - pubsonline.informs.org
Utilizing recent developments in data envelopment analysis (DEA), this paper examines the
performance of the top 55 US commercial banks via a two-stage production process that …

[BOOK][B] Service productivity management: Improving service performance using data envelopment analysis (DEA)

HD Sherman, J Zhu - 2006 - books.google.com
The service economy is now the largest portion of the industrialized world's economic
activity. This development has dramatically raised the importance of maximizing productivity …

[BOOK][B] Quantitative models for performance evaluation and benchmarking: data envelopment analysis with spreadsheets

J Zhu - 2009 - Springer
… Professor Joe Zhu is one of the prominent researchers in the field of Data Envelopment
Analysis (DEA). His research interests are in the areas of operations and business analytics, …

Handbook on data envelopment analysis

WW Cooper, LM Seiford, J Zhu - 2011 - books.google.com
This handbook covers DEA topics that are extensively used and solidly based. The purpose
of the handbook is to (1) describe and elucidate the state of the field and (2), where …

Data envelopment analysis: History, models, and interpretations

WW Cooper, LM Seiford, J Zhu - Handbook on data envelopment analysis, 2011 - Springer
In about 30 years, Data Envelopment Analysis (DEA) has grown into a powerful quantitative,
analytical tool for measuring and evaluating the performance. DEA has been successfully …

Data envelopment analysis: Prior to choosing a model

WD Cook, K Tone, J Zhu - Omega, 2014 - Elsevier
In this paper, we address several issues related to the use of data envelopment analysis (DEA).
These issues include model orientation, input and output selection/definition, the use of …

Additive efficiency decomposition in two-stage DEA

Y Chen, WD Cook, N Li, J Zhu - European journal of operational research, 2009 - Elsevier
Kao and Hwang (2008) [Kao, C., Hwang, S.-N., 2008. Efficiency decomposition in two-stage
data envelopment analysis: An application to non-life insurance companies in Taiwan. …

Measuring information technology's indirect impact on firm performance

Y Chen, J Zhu - Information Technology and Management, 2004 - Springer
It has been recognized that the link between information technology (IT) investment and firm
performance is indirect due to the effect of mediating and moderating variables. For example…

Multi-factor performance measure model with an application to Fortune 500 companies

J Zhu - European journal of operational research, 2000 - Elsevier
The paper develops tools for reconciling diverse measures which characterize the financial
performance of the Fortune 500 companies. The technology of data envelopment analysis (…